Shipping Method:
All orders are shipped by Royal Mail.
UK orders are shipped First Class Signed For,
International orders are shipped by International Signed For.
Shipping Prices:
Shipping is priced at a flat rate depending on the destination of the goods. UK orders are charged at £3.50, non UK orders charged at £12.50. Sorry the international cost is so high but we send everything by a tracked and signed service and the cheapest price for a "Small Parcel" (up to 100g to Europe) is now £12.50.
Customs Forms:
If you are in the UK then there will obviously be no customs charges imposed on your order.
For orders from outside the UK (including the EU) we are obliged to fill in a CN22A customs declaration form to stick on your parcel. Please note that we always fill these in with the true value of your order and as such you should check before ordering that you will not end up with unacceptably large customs/import fees when they arrive in your country. These charges, if applicable, are not levied by ourselves and will have to be paid by you before you can take delivery of your parcel.
Returns:
Any product returned within 14 days in an unused condition and in its original packaging will be refunded.
Payments:
The only method of payment we accept for online orders is PayPal.
VAT:
As we are a small business we are not VAT registered. As such there is no VAT element to the prices displayed for our products.
Conditions of Use:
Please note that all sales are subject to our
Conditions of Use. By placing an order you are agreeing to
these conditions.